Collection request

We make it easy: our collection & delivery service
Your machine has broken down, but transport is causing a headache? No problem. We make sure your equipment reaches our workshop quickly and safely.

Our collection service

We handle the logistics to get your equipment back into service as quickly as possible. Use our direct collection service for prompt repairs.

Personal & local: Within our local area, our own team collects machines and equipment directly from your premises. Straightforward and arranged at a convenient time.
Shipping across Germany and beyond: For customers in Germany and Europe, we organise freight or parcel transport. Together, we ensure even heavy components arrive safely.

Online collection request

How it works: Use our Online collection requestto arrange collection. Enter the key details of your machine and we will get back to you promptly.

Request collection online

1 Electrical machine

Electrical machine

Customer details

2 Customer details

Company

Customer number

Full name

Postcode, town/city

Street, house number

Telephone

Job / order reference

KOCI compressors

3 Compressor details

Type

Serial number

Fault description

Additional information

4 Repair details

Urgency

Scope of repair

ⓘ Estimates are chargeable and calculated according to the work involved. If the equipment is scrapped or returned dismantled and unrepaired, the inspection and transport costs stated in the estimate will be charged.

ⓘ If the actual cost is below your limit, only the actual cost will be charged, with an itemised invoice. If repair would exceed the limit, you will automatically receive an estimate.

ⓘ Following the initial inspection, we will respond to your warranty claim. If it is rejected, we will prepare an estimate.

Comments

5 Delivery

Shipping

ⓘ Metropolitan surcharge (postcodes 10–16 and 80–85): Munich and Berlin, €13.50 each

Collection address

Contact person at collection address

Consignment size

Collection date

Collection time window

Local electrical machinery collection

3 Machine details

Which machine should be collected?

Size / packaging

Fault description

4 Repair details

Urgency

Scope of repair

ⓘ If the actual cost is below your limit, only the actual cost will be charged, with an itemised invoice. If repair would exceed the limit, you will automatically receive an estimate.

ⓘ Following the initial inspection, we will respond to your warranty claim. If it is rejected, we will prepare an estimate.

Comments

5 Collection

Collection date

Collection time window

Telephone notification

Germany-wide electrical machinery collection

3 Machine details

Which machine should be collected?

Additional machine information

Fault description

4 Repair details

Urgency

Scope of repair

ⓘ If the actual cost is below your limit, only the actual cost will be charged, with an itemised invoice. If repair would exceed the limit, you will automatically receive an estimate.

ⓘ Following the initial inspection, we will respond to your warranty claim. If it is rejected, we will prepare an estimate.

Comments